A closer look

300 photos a day, finally organised

The teachers at a preschool were spending way too much time getting their EYLF deliveries done each day. Getting access to over 300 photos a day, taken across three iPads, two iPhones and a digital camera, was a daily challenge: huge transfer latency, no sorting, no consistency. I set up automatic backups to Dropbox and iCloud inside dedicated folders, with instant access from every workstation in the school. It saved dozens of staff hours a week.

Hacker evicted, damage contained

A great painter, not particularly well versed in tech things, was looking for a specific brand of paint online. He navigated to the wrong website, which silently installed a virus on his machine. The virus then prompted him to call "Microsoft Support" to fix it. He called the number. I was called shortly after, once the remote access software was already installed and his passwords were already compromised. I removed the malicious software, secured every account, and made sure it couldn't happen again.

An actual screenshot from the job, exactly as the scam appeared on the client's screen.

A home office that finally kept up with her

A food manufacturer running part of the business from home already had some technology in place, but the technology was working against her. Constantly switching cables between devices, hunting for the right port, and printing meant walking to another room and waiting. She wanted two big screens, one cable to plug in and go, and direct access to the office's large format printer without leaving her desk. I put together a dual monitor arm, a dock, a wireless keyboard and mouse, and a clean cable management system, all sourced and installed to suit the space and the way she actually works.